Connects to the tools you already use
The client lifecycle
Four moments. Most businesses miss all of them.
Plebco owns every moment between a client discovering you and becoming a loyal referrer. Here's what that looks like.
You know exactly who's walking in before they arrive.
The moment a client books, Plebco enriches their profile automatically — pulling public social context, professional background, and past visit history into a single prep card. You walk in knowing their aesthetic, their preferences, and why they're here. They experience a provider who feels like they genuinely know them.
Providers with client context retain 72% more clients after the first visit
The follow-up goes out before you've packed up your kit.
Two hours after every appointment, Plebco sends a personal follow-up in your voice — warm, specific to what happened, with a one-tap rebooking link. If they leave a 4 or 5-star rating, they're taken straight to your Google review page. If they leave 1–3 stars, the feedback comes to you privately first. You catch problems before they go public.
Clients who receive a follow-up rebook 3× more often than those who don't
The rebooking prompt lands at exactly the right moment.
Plebco learns each client's natural rebooking interval from their history — not a generic average, their actual pattern. When that window opens, a personalised prompt goes out with their preferred slot pre-selected. If they don't rebook, a gentle nudge follows. If they go quiet for too long, a reactivation message fires — written specifically for someone who's lapsed, not a generic 'we miss you.'
Businesses using Plebco recover 34% of lapsed clients through automated reactivation
Your happiest clients bring in new ones — without you asking.
83% of satisfied clients say they'd refer a friend. Only 29% do — because no one asked at the right moment and the process is too much friction. Plebco monitors three signals: a 5-star review, a third consecutive rebook, and post-visit engagement. When any fires, the referral ask goes out automatically. One tap shares a co-branded link. When the referred client books, the referrer gets credited automatically.
Businesses using Plebco referrals add 4–7 new clients per month at $0 ad spend
How it works
Connect once. It runs the whole lifecycle.
Connect your booking tool
One OAuth tap. Reads clients and appointments in real time. Works with Square, Acuity, Jobber, Mindbody, and 6 more. Under 2 minutes.
Set your tone once
Three questions. Casual or professional? First names? The AI writes every message in your voice — review the first few, then let it run.
Clients experience the difference
Every client is enriched. Every appointment gets a prep card. Every visit gets a follow-up. The referral ask fires at exactly the right moment.
3× more rebookings with automated follow-up
15 min average setup time to first automated message
$0 in ad spend to get your first referral client
Pricing
Simple pricing, real results.
Start free. Upgrade when you see it working.
Starter
Forever, no card required
- Up to 25 clients
- Prep cards
- Draft follow-up messages to review
- 1 service, 1 integration
Core
14-day free trial
- Unlimited clients
- Automated SMS follow-ups & rebooking prompts sent for you
- Referral system with tracking
- Client enrichment + prep cards
- 1 integration
For a business doing 40+ appointments/month, this pays for itself when one client comes back.
Start free trialFull Stack
14-day free trial
- Everything in Core
- Multi-staff with per-stylist views
- All integrations (unlimited)
- Weekly performance reports
- Priority support + onboarding call
What providers say
“I used to lose clients and not even know it until they'd been gone for months. Now I know the moment someone goes quiet, and plebco usually brings them back before I even notice.”
“The prep cards are the thing. I walked into a new client appointment last week knowing she'd just moved here, worked in tech, and was looking for a big change. She was blown away I "already knew" her.”
“I've tried every CRM. None of them actually did anything. My rebooking rate went from 40% to 74% in 60 days.”
“I was skeptical the messages would sound like me. They sound more like me than what I'd write after 8 appointments. My clients reply like they're talking to me directly.”
Your next client is already drifting away.
Start free. Connect your booking tool. Watch the first prep card appear before your next appointment.
Start free — no card required14-day free trial · Works with your existing booking tool · Live in 15 minutes