SMS Messaging Policy
Last updated: June 2, 2026
This policy describes the SMS messaging program operated by Aurelia Mint LLC (dba “Plebco”) on behalf of independent service businesses using our platform.
Who sends these messages
When you book an appointment with a service business that uses Plebco — a hair salon, personal trainer, groomer, photographer, or similar provider — that business uses Plebco’s platform to send text messages to you. Each message identifies the business by name. Aurelia Mint LLC operates the underlying messaging infrastructure on behalf of these businesses.
What messages you’ll receive
Depending on the business and your interactions with them, you may receive:
- Appointment confirmations — when you book a new appointment or an existing booking is updated
- Appointment reminders — typically 24 hours and 2 hours before your appointment
- Post-appointment follow-ups — within a few hours after your visit, to check how things went and offer follow-up booking if needed
- Rebooking prompts — when your usual interval approaches and it may be time to schedule your next appointment
- Occasional offers and updates — from the business, if they choose to send these
- Replies to your messages — you can text the business back at any time
You will only receive messages from businesses you have actively booked with and explicitly opted in to receive messages from.
Message frequency
Message frequency varies based on the business and your appointment activity. As a typical example, a single appointment cycle may include 2 to 5 messages.
Cost
Message and data rates may apply per your wireless carrier’s plan. Plebco does not charge you for messages.
How to opt out
Reply STOP to any message to immediately unsubscribe from that business’s messaging program. You will receive one confirmation message acknowledging your opt-out, and no further messages will be sent from that business.
You can also reply with natural language such as “please stop texting me” or “remove me from your list.” Our system detects opt-out intent in plain English and honors it the same as a STOP keyword.
Opt-out applies to the specific business you replied to, not to all businesses on our platform. To stop receiving messages from all Plebco-powered businesses, contact support@plebco.us.
How to get help
Reply HELP to any message for assistance. You may also contact the business directly through their normal channels, or contact Plebco support at support@plebco.us.
Privacy
Your phone number, message content, and opt-in status are processed by Plebco as a service provider to the business you booked with. See our Privacy Policy for full details.
Changes to this policy
We may update this SMS Messaging Policy from time to time. Material changes will be communicated to affected users. The “last updated” date above reflects the most recent revision.
Contact
Aurelia Mint LLC (dba Plebco)
Email: support@plebco.us
Website: https://plebco.us