Privacy Policy

Last updated: June 2, 2026

This Privacy Policy describes how Aurelia Mint LLC (dba “Plebco,” “we,” “our,” “us”) collects, uses, and shares information when you use our website at plebco.us or our client lifecycle automation platform.

Who we are

Aurelia Mint LLC is a Delaware limited liability company operating Plebco, a SaaS platform that helps independent service businesses (hair salons, personal trainers, groomers, photographers, and similar) manage client communications and lifecycle automation.

This Privacy Policy covers two types of users:

• Business users — service business owners who sign up for Plebco to manage their client relationships
• End-user clients — clients of those service businesses, whose data is processed through the Plebco platform on behalf of the business

Information we collect

From business users

When you sign up for Plebco, we collect:

• Your name, business name, email address, and phone number
• Your business address and entity type
• Authentication information (we use Google or Apple OAuth; we do not store passwords)
• Payment information processed by our payment provider (Stripe)
• Information about your business: services offered, staff members, booking preferences
• Information you connect from third-party booking tools (Square Appointments, Mindbody, Acuity, Jobber, Vagaro, Fresha, Booksy, Housecall Pro, Google Calendar, HoneyBook) via OAuth
• Usage data: which features you use, when, and how

From end-user clients of businesses on the Plebco platform

When you book an appointment with a business that uses Plebco, the business collects (and Plebco processes on their behalf):

• Your name, email address, and phone number
• Your appointment history with the business
• Notes the business records about your visits
• Your SMS opt-in status and opt-out history
• Inbound messages you send to the business and outbound messages the business sends to you
• Public-profile information from your social media accounts if the business uses our optional client enrichment feature (only public data; never private)

Automatically

We automatically collect:

• IP address, browser type, device information
• Pages visited and actions taken on plebco.us
• Cookies and similar technologies (essential cookies only; we do not use advertising cookies)

How we use information

We use information to:

• Provide and operate the Plebco platform
• Send SMS messages on behalf of service businesses to their clients (with the client’s explicit consent — see our SMS Messaging Policy)
• Process payments and manage subscriptions
• Send transactional emails about your account, service updates, and security
• Improve the platform based on usage patterns
• Respond to your support requests
• Comply with legal obligations (including TCPA recordkeeping requirements)

How we share information

Service providers

• Supabase, Inc. — our database and authentication provider
• Twilio, Inc. — our SMS and voice infrastructure provider
• Anthropic, PBC — our AI provider; processes inbound message content to help draft replies
• Stripe, Inc. — our payment processor
• People Data Labs, Inc. — optional client enrichment, only when the business has enabled this feature
• Vercel, Inc. — our hosting provider
• Google LLC, Apple Inc. — OAuth authentication for business users

Each provider operates under its own privacy policy and data handling commitments.

Between business users and their end-user clients

A business using Plebco can see information about their own clients — including names, phone numbers, message history, appointment history, and (if the business has enabled enrichment) public-profile data. This is the core of the service: the business needs this data to serve their clients.

Legal requirements

We may share information if required by law, subpoena, or to protect the rights, property, or safety of Plebco, our users, or others.

Business transfers

If Aurelia Mint LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.

SMS / Text Messaging

When you book an appointment with a business that uses Plebco, you may receive text messages from that business about your appointment. Specifically:

What we collect related to SMS:

• Your phone number, provided by you at booking
• Your explicit opt-in to receive messages, including the date and time of consent
• Records of messages sent to and received from your phone number
• Your opt-out status if you reply STOP or otherwise unsubscribe

How we use SMS data:

• To send the messages you have consented to receive (appointment confirmations, reminders, follow-ups, and occasional offers from the business)
• To respond to messages you send back to the business
• To honor opt-out requests
• To maintain TCPA-compliance records

Your rights:

• You can opt out of SMS at any time by replying STOP to any message
• You can request a record of messages sent to or received from your number by emailing support@plebco.us
• You can request deletion of your phone number and SMS records, subject to legal record-keeping requirements

For full details, see our SMS Messaging Policy.

Your rights

Depending on your jurisdiction, you may have the right to:

• Access the information we hold about you
• Correct inaccurate information
• Delete your information (with some legal exceptions)
• Object to or restrict certain processing
• Receive your information in a portable format
• Withdraw consent at any time

To exercise these rights, email support@plebco.us. We will respond within 30 days.

California privacy rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to deletion. Plebco does not sell personal information. To exercise your CCPA rights, email support@plebco.us.

Data retention

We retain information for as long as needed to provide the service and comply with legal obligations. Specifically:

• Active account data: retained for the life of your account
• Account data after closure: retained for 12 months, then deleted (except where law requires longer retention)
• SMS opt-in/opt-out audit logs: retained for 5 years per TCPA defense requirements
• Payment records: retained per IRS and state tax requirements (typically 7 years)

Security

We use industry-standard security practices including encryption in transit (TLS), encryption at rest, role-based access controls, and audit logging. No system is perfectly secure, but we take security seriously.

Children’s privacy

Plebco is not directed at children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us at support@plebco.us so we can delete it.

International users

Plebco is operated from the United States. If you access the platform from outside the US, your information will be processed in the US under US privacy law, which may differ from your home jurisdiction.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email to business users and via in-app notifications. The “last updated” date above reflects the most recent revision.

Contact

Aurelia Mint LLC (dba Plebco)
Email: support@plebco.us
Website: https://plebco.us