Terms of Service

Last updated: June 2, 2026

These Terms of Service (“Terms”) govern your use of the Plebco platform operated by Aurelia Mint LLC (dba “Plebco,” “we,” “our,” “us”). By accessing or using Plebco, you agree to these Terms. If you do not agree to these Terms, do not use the platform.

1. Who we are

Aurelia Mint LLC is a Delaware limited liability company operating Plebco, a SaaS platform that helps independent service businesses manage client lifecycle automation including SMS messaging, native booking, AI-assisted inbox management, and client retention workflows.

2. Eligibility

You must be at least 18 years old to use Plebco. By using the platform, you represent that you have the legal authority to enter into these Terms — including, if you are signing up on behalf of a business, the authority to bind that business.

3. Account registration

To use Plebco, you must create an account using Google or Apple OAuth. You are responsible for:

• Maintaining the security of your account credentials
• All activity that occurs under your account
• Providing accurate, current, and complete information
• Notifying us immediately of any unauthorized access

4. Subscription and billing

Plans and pricing

Plebco offers three subscription tiers: Free, Starter ($69/month or $690/year), and Pro ($149/month or $1,490/year). Multi-location and team-of-9+ plans are available via sales conversation.

Billing

Paid subscriptions are billed in advance on a recurring monthly or annual basis. By subscribing, you authorize us (via Stripe, our payment processor) to charge your payment method on the recurring billing cycle.

Changes to pricing

We may change pricing for future billing cycles with at least 30 days’ notice. Current subscriptions are honored at the rate in effect at the time of renewal.

Refunds

Monthly subscriptions are non-refundable. Annual subscriptions may be refunded on a pro-rata basis within the first 30 days. After 30 days, annual subscriptions are non-refundable.

Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. You retain access to paid features until the end of the period.

5. Acceptable use

You agree NOT to:

• Use Plebco to send spam, unsolicited messages, or content that violates TCPA, CAN-SPAM, or other applicable laws
• Send messages to recipients who have not provided explicit opt-in consent
• Impersonate any person or misrepresent your affiliation with a business
• Use the platform for illegal, fraudulent, or harmful purposes
• Attempt to reverse-engineer, decompile, or extract source code from the platform
• Resell, sublicense, or redistribute the platform without our written consent
• Use automated systems to access the platform except through our public API (if available)
• Interfere with the platform’s security, performance, or availability

We reserve the right to suspend or terminate accounts that violate these rules.

6. SMS messaging compliance

If you use Plebco’s SMS features, you are responsible for:

• Obtaining explicit opt-in consent from every recipient before sending messages
• Honoring opt-out requests (STOP keywords or equivalents) immediately
• Including required disclosures in your messages
• Complying with all applicable laws including TCPA, CAN-SPAM, and 10DLC / toll-free verification requirements
• Maintaining accurate business information for compliance registration

Plebco maintains the technical infrastructure for compliance (opt-in/opt-out audit logs, STOP keyword handling, natural-language opt-out detection) but you are responsible for the content and recipient list of your messages.

7. Third-party services

Plebco integrates with third-party services including Square Appointments, Mindbody, Acuity, Jobber, Vagaro, Fresha, Booksy, Housecall Pro, Google Calendar, HoneyBook, Stripe, Twilio, and Anthropic. Your use of these services is governed by their own terms. We are not responsible for third-party services.

8. Intellectual property

Our IP

Plebco, including its software, design, branding, and content, is owned by Aurelia Mint LLC and protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable license to use the platform for your business purposes during your subscription.

Your data

You retain ownership of all data you upload to Plebco (client information, message content, business information). By using the platform, you grant us a limited license to process this data as needed to provide the service.

Feedback

If you provide feedback or suggestions about Plebco, you grant us the right to use that feedback without restriction or compensation.

9. Disclaimers

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the platform will be uninterrupted, error-free, or completely secure. AI-generated messages and classifications may contain errors — you are responsible for reviewing AI-generated content before use in compliance-sensitive contexts.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AURELIA MINT LLC’S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE PLATFORM IS LIMITED TO THE AMOUNTS YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION.

This limitation applies regardless of the legal theory under which the claim is brought.

11. Indemnification

You agree to indemnify and hold harmless Aurelia Mint LLC, its officers, employees, and contractors from any claims, damages, or expenses arising from:

• Your use of the platform
• Your violation of these Terms
• Your violation of any law or third-party right
• The content you send through the platform (including SMS messages)

12. Termination

We may suspend or terminate your account if you violate these Terms, fail to pay amounts owed, or pose a risk to the platform or other users. You may terminate your account at any time by canceling your subscription. Upon termination, your access ends and we may delete your account data per our Privacy Policy retention schedule.

13. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes will be resolved in the courts of Delaware, and you consent to the jurisdiction of those courts.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated via email at least 30 days before they take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.

15. Contact

Aurelia Mint LLC (dba Plebco)
Email: support@plebco.us
Website: https://plebco.us

Note: This document is a starting point and should be reviewed by qualified legal counsel before relying on it for material business operations. Aurelia Mint LLC is not providing legal advice through this document.